This Glossary is provided to help guests understand more about the rental of inns, resorts and vacation rentals. It is not comprehensive but serves as a primer for terms guests may encounter in renting specialty lodging. Not all terms apply to all properties or managers.
Absentee Vacation Rental Manager
Company posing as vacation rental managers who does not actually reside in the geographic area. Actually onlly a booking agent, who sub contracts to freelance housekeepers. Being absent imposes unnecessary risk on property owners and guests.
See also: Property Manager, Vacation Rental Manager Origin: Vacation Rental Association
Someone who has hired a professional service such as a property manager, advertising agency, attorney, accountant, etc. Should not be used for a company, but rather for its owner or CEO. Generally not for the sale of goods whose buyers are referred to as Customers.
See also: Direct Marketing terminiology, Owner, Target, Lead, RBO, Complex, Hijack, Client Origin: William May Link: VortexMethod.com
Composite Vacation Rental manager
A company that provides comprehensive vacation rental management services to second homes such as cabins, cottages, houses and villas by being a locally owned and operated business supported by a centralized back office support team. This allows local staff to focus on housekeeping, maintenance, guest and owner services, while the back office.provides accounting, reservations with work class marketing and advertising.
Origin: Vortex Managers Link: VortexManagers.com
Corporate Vacation Rental Manager
Very large corporate company, often venture capital backed, that offers vacation rental management services usually to condos, cabins, houses, villas. They hire local employees or contractors but all other services are located far away in a corporate office. Subjects property owners to unreliable services and responsiveness
See also: Vacation Rental Manager, Absentee Vacation Rental Manager, Property Manager Origin: Vacation Rental Association
Limited Vacation Rental Manager
A locally owned and operated company that manages multiple second homes for short-term rental such as cabins, condos, cottages, houses, villas, etc. Provides onsite services and marketing without aid of a support organization. May also refer to an individual who works at such a company.
Origin: Vacation Rental Association
Name Your Price
An offer to guests to specify the price they want to pay per night for lodging, and the manager then looks for lodging to meet their criteria
Origin: William May Link: VRIA.org
A person or company who manages real estate including commercial, residential and other properties. Should not be used for people who manage vacation rentals, as those should be called "Vacation Rental Managers" or "Lodging Managers"
See also: Vacation Rental Manager, Lodging Manager, Absentee Vacation Rental Manager, Corporate Vacation Rental Manager Origin: Vacation Rental Association
Vacation Rental Manager
A company that provides comrepehensive lodging management services to multiple second homes such as cabins, condos, cottages, houses, villas, etc. Such managars operate local offices, housekeepers, staff, marketing, advertising, accounting and reservattions. May also refer to a person at such firm who is in charge of properties.
See also: Property Manager, Absentee Vacation Rental Manager, Corporate Vacation Rental Manager Origin: Vacation Rental Association